Our Advice »

When can I order?

You can place your order with us anytime you wish.

How long will the freeze-dried products last?

Our natural products need to be stored in a warm dry room out of direct sunlight .They are naturally biodegradable and ideally should be delivered 2-4 weeks before your event. So they look at their best.

When will it be delivered?

We mostly send your order out a month before the event, unless you wish to specify your own date.

How can I pay?

You can pay by calling us directly with your card details.
Pay pal payments accepted.
Pay by cheque.
Through our shopping cart.[All major cards accepted]

When will you take payment from my card?

Payment is taken when you place your order.

How do I know this page is safe?

Our Encrypted page will show you a padlock symbol in the address bar or in the corner of your screen.

Will I receive confirmation of my order?

Yes you will receive email confirmation that your order has been received.

What if I wish to make changes to my order?

Some products are not returnable. Please call our customer services number on 01206251693 or email us

Please Note. Our aim is to provide a 1st class service so we will be delighted to discuss any problems you may have with your order.

What details do you keep about me on file?

Please see our privacy page for details of our privacy policy.

Complaints

What if I have a complaint?

Please call us we aim to have happy customers. Tel 01206251693 --or-- 07920063709

Advice

Can I consult you about what I require for my wedding?

Yes of course we have many years of experience in the floral industry and in particular in Weddings. So call us. O1 206251693 07920063709.

Please take a look at the weddings category on our website for ideas and suggestions.

Where do you deliver to and how much is it?

Please see our shipping page for details.

What are your General Terms and Conditions?

Please see terms and conditions page.